Ike

1. Who these terms are for

These terms apply to you as a trainer coaching clients on Ike. They sit alongside the Ike Terms of Service and Privacy Policy, which continue to apply.

2. Billing

On the 1st of each month you are billed for the month before: one charge, at the rate in your plan, for each client who completed at least one workout on Ike that month. A client who did not train that month is not charged, whether or not they are on your roster. A client you removed during the month is charged for that month only if they trained before you removed them. Each client's free period runs from the later of your plan's start date and the month their first plan was activated, for the number of months in your plan.

3. Your content

Protocols, programs, rules and messages you create in Ike are yours. We use them only to provide the service to you and your clients and to check that Ike is working, and we do not use them to train AI models, sell them, or show them to another trainer or gym without your written permission. An exercise you add by name becomes part of Ike's shared exercise library.

4. Your clients' data

What a client tells Ike in chat cannot be seen by you in Ike; their profile, and the facts they choose to share with their coach, can. How Ike handles client information is set out in the Privacy Policy, which governs if the two differ.

5. Safety

Ike is built to refuse an instruction that would harm a client, whoever asked for it, and to warn before that. It is not a medical professional and does not replace your judgment: you remain responsible for your clients' programming, and below the safety line Ike follows your plan over its own judgment.

6. Payment method and ending

You keep a valid card on file through Stripe; card, invoices and cancellation are managed in Settings › Billing. Either side may end this agreement at the end of any billed month. Your clients keep Ike through the end of the month already billed.

7. Contact

Questions about these terms: support@ike.fit.